23 Melville Street, Edinburgh, EH3 7PE

Arum’s vision is to enable excellent collections and recoveries for our clients and their customers.

Arum is a boutique debt collections and recoveries consultancy providing independent and specialist services to an international, primarily blue-chip, client base in banking, utilities, BPO and financial services sectors.

Arum’s consulting team is led by industry practitioners with wide experience and is focussed on assisting clients improve their business performance by treating the customer fairly, being compliant with legislation, improving cash-flow and decreasing profit and loss account charges for bad debt.

Arum’s unique vendor-independent expertise in the collections and recoveries space includes strategy, operations, data, analytics, communications channels and very strong systems capability.