Malted AI

Malted AI
33 Melville St, Edinburgh EH3 7JF
https://malted.ai/


Malted is an AI intelligence platform built exclusively for financial services. Where generic AI falls short, Malted's proprietary technology uncovers hidden signals in data. Distilling intelligence into actionable insights faster, more efficiently, and more securely than conventional approaches.

At the heart of Malted's offering is Pulse, a platform that analyses 100% of customer interactions in real time: calls, chats, emails and more. Rather than sampling a fraction of conversations, Pulse turns every customer touchpoint into a source of intelligence, enabling better outcomes for both customers and the business.

Our proprietary small language models are 100× more efficient than large general-purpose AI, deploy entirely within a single tenant (we never share any data), and are purpose-built for regulatory alignment. That means faster insights, lower costs and zero compromise on security or compliance.

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