Weatherbys Private Bank
Weatherbys Private Bank
2 Rutland Square, Edinburgh EH1 2AS
https://www.weatherbys.bank
Weatherbys is a family-owned business, with over 250 years of experience offering a personal private client banking service centred around the requirements of our clients.
We are incredibly fortunate in having very special clients across all our businesses. It is a truism that like-minded people tend to want to work together and we are no exception. We aim to deliver an excellent service across everything we do and always act with care and compassion. Humanity in banking can be a rarity: we think it is foundational.
Client feedback matters because it informs us, not only on what we are doing right but, crucially, where and how we can improve. Subsequently, every year since 2021, we have invited all our clients to complete a client satisfaction survey – to answer questions about our service, our products, our fees and our private banking team. In our most recent results, we scored extremely high on client satisfaction, with 99% saying they are pleased with us overall, 99% saying we are accessible and responsive and 97% of our clients saying they feel valued. In addition, 96% of our clients are happy with the relationship with their private banker. Our net promoter score (NPS*) of 81 is excellent and this is a key indicator of how much clients value our service because it is based on how likely they are to recommend us to their family and friends. This is a market leading score amongst private banks in the UK.
We provide day-to-day banking, including current accounts with no fees for overseas transactions, as well as foreign exchange services, flexible lending facilities and bespoke deposit accounts. We facilitate online and mobile banking, helping our clients stay in control and providing access to their finances wherever they are. We are also able to cater for more complex financial needs, as they arise. From pensions through to tax, trusts and estate planning, our private bankers can assist with your investments and financial planning.