In this event, we will consider the upcoming Pinsent Masons report – AI-enabled service delivery: the legal and contractual implications of supplier AI use in financial services.

The report, to be published in June, will explore the opportunities and risks regulated financial services businesses face as suppliers increasingly use AI to deliver services. The webinar, led by our experts Yvonne Dunn and Luke Scanlon, will address the following key issues:

• Identifying AI – When do you need to know or approve your supplier’s use of AI?

• Performance – How do you ensure service levels, accuracy and outcomes are maintained when third party services become AI-dependent?

• Data – How can you protect confidential, personal, and regulated data when processed or analysed by a supplier’s AI system?

• Pricing – How should pricing models evolve when a supplier’s use of AI materially changes cost structures, efficiency, or volumes

• Intellectual property – How do you protect IP, and prevent unnecessary exposure to IP infringement risk, when a supplier uses AI

• Liability – To what extent should a supplier’s use of AI impact overall allocation of liability?

• What regulatory compliance, governance, audit, oversight and exit implications arise?

Speakers:

• Yvonne Dunn - Partner, Pinsent Masons

• Luke Scanlon - Head of Fintech Propositions, Pinsent Masons